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Children and Young People

The Family Service

What do we offer?

Holistic targeted family work with families where there are children and young people aged pre-birth -18 years.
The Family Service is voluntary. Children, young people and their families do not have to engage with the support when recommended.
Home visits will be undertaken with families at a frequency which is identified as most likely to meet their needs. The package is calculated on two visits per week for 3 months.
The Family Worker will work with families to co-ordinate and deliver targeted support which aims to address whole family needs and result in better outcomes for each child and young person. 
The Family Service will complete an Early Help Assessment and plan.
The Family Service will co-ordinate Team Around the Family meetings when there are two or more professionals involved from different agencies.

Why choose us?

The Family Service work in a holistic targeted way with families committed to strengthening and improving relationships. We provide structured interventions that enable families to develop problem solving skills, build resilience and achieve positive, sustainable behaviour change.
The Family Service aims to enable families to address and overcome the difficulties that have led them to be vulnerable. We work in partnership with families in order to prevent further escalation of need.

We are a team of passionate and dedicated multi-agency practitioners who will practice using a restorative, relational approach, ensuring that families are fully supported to make the changes needed to care for their children.

What is free?

There are no free aspects to this service.

What is chargeable?

The Family Service will offer a bespoke package to meet the needs of each family.

A package consists of 15 days intervention delivered over a period of up to 3 month’s including home visits, assessment, and an agreed plan to meet the identified needs of the family. This will also include any team around the family during this period and closure.

How the service can be provided/length of agreement

The Family Workers will work flexibly with all of the families open to the service for up to 3 months.


Contact point:

Kesze Saunders
Service Manager
Telephone: 01793 465111

Caroline Starling
Operational Manager Early Help
Telephone: 01793 465452